We will be more than happy to search for your password(s), however we now require a pre payment of $20 USD. Please click on the credit card logos on our home page, make the payment, then fill out a Customer Service Request, by clicking on Customer Service and one of our representatives will help you. When you place an order we will credit you back for the $20. (Note: Credit will only be issued on one order. If your order total is under $20, you will only be credited the full amount of your order not the full $20).